5. Payments & Billing

• All payments are processed securely through trusted third-party providers.

• We do not store credit card numbers or payment credentials.

• Payment is required before service is delivered unless otherwise specified.

 

5.1 Refund Policy

Refunds may be offered when:

• The service was not delivered

• The issue could not be diagnosed or worked on

• A duplicate charge occurred

 

Refunds are not available when:

• The service was completed

• The issue is caused by hardware failure

• The user refused to follow recommended steps

6. Client Responsibilities

You agree to:

• Provide accurate information about your device and issue

• Maintain a stable internet connection during the session

• Ensure all important data is backed up before the service (recommended)

Morinato Tech is not liable for data loss resulting from pre-existing device conditions, malware, or user-side failures.

7. Privacy & Security

Your privacy is extremely important to us.

• All remote sessions use encrypted connections

• Diagnostic data is used only for troubleshooting

• No personal files are accessed or stored

• We do not sell or share your data for marketing

For full details, please refer to our Privacy Policy.